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Spa conferences

The 2009 Spa conferences program

Mondial Spa & Beauté - 14-16 March 2009 / Paris, Palais des Congrès



Saturday 14th of March 2009 - Salle Passy Back to top


10.30 am – 11.10 am Conference

Spas: Back to basics

By Brigitte Dumont de Chassart – Interior Designer
And Michael Asbeek Brusse – Director of La Fontaine de Jouvence

Recently, the number of spa creations of all kinds has increased and the same is true for equipments, sometimes distorting the essence of spa and cares given. Today, new natural care techniques appear bringing us back to essential: Water. Core attribute of spa has to be integrated at the very beginning of the architect has to integrate from designing.

11.15 am – 11.55 am Conference

Heat experience: an entertaining and profitable concept

By Franck Trecco – CEO of Hydro Concept

By adding an entertaining dimension and a strong identity to wellness centres, the « Heat experience » contributes to customer loyalty spa profitability. Thanks to an independent running, without any staff addition, this sensory space leads to propose new services and generate an extra 15 to 20 % turnover.

12.00 pm – 01.00 pm Conference

From audit to spa management

By Jean-Eric Knecht – Director of Élégance Spa Académie & Concept

How clearly identify competences of a spa manager and its team, in reference with an efficient management taking into consideration the structure itself and its real capabilities? How proceed to a spa basic audit in order to determine relevance of the job tasks and equipments (existing or to come)? Jean-Eric Knecht will share his knowledge thanks to his professional experience in the spa universe.

02.00 pm – 02.40 pm Conference

Hotelier or urban spa franchise : a profitable turnkey concept

By Simon-Qûé Gomis – Founder of Spa Sérénitude concept

Simon-Quê Gomis will present his turnkey concept meant to be used by all spa centres ­ urban or hotelier ­ with a minimum surface of fifty square metre. By anticipating the effects of the wellness market growth, this profitable and long lasting profitability meets with demand of directors and upmarket clientele.

02.45 pm – 03.25 pm Conference

When technology enhances tradition

By Jean Jacques Gauthier – Physiotherapist, director of Centre Amphorm
And Jean Michel Salze – Development director of Visa Santé

Presentation of a brand new machine allowing traditional massages with Pantai to reach a high level of comfort and efficiency.

03.30 pm – 04.25 Conference

Meeting between genetics and spa

By Jacques-François Martin – President of Parteurop S.A.S,
Dr Jacques Grunenwald – Surgeon, medical specialist GenSpa®
And Dr Sara Colombo – Pharmacist, scientific marketing manager and co-manager for strategic development of Gene Predictis® SA

The essential concept GenSpa® consists in optimizing the cares according to the client. Throughout accurate medical analysis, the clients’ genetic card is defined. This genes reading allows wellness and quality of life optimization on top of nutritional advice and fitted care techniques.... Just like individual, each experience is unique.

04.30 pm – 05.10 pm Conference

Upmarket medi-spa

By Costanza Popolano – Spa manager of Les thermes Regina Isabella (Italy)

Combination of cosmetic medicine, hydrotherapy and spa treatment, the Thermes Regina Isabella are in line with very upmarket medi-spa category. Check-up, plastic dermatology, dietetics, lymphatic drainage, physiotherapy, fitness, face and body... This wide range of offer allows each client to work out his own health or beauty development.

05.15 pm – 06.00 pm Conference

Senior citizens and spa

By Mireille Barreau – Spa & wellness consultant, founder of Ressourcea

Despite not visible in terms of marketing spa, the senior citizens represent, according to studies, a great pool of customers being often neglected. Nevertheless, they represent a promising target when marketing actions meet with their expectations. Who are they? Why are they responsive to spa concept? Which offer do they expect and for which results? How can they be approached? How can we adapt and redefine the spa & wellness universe quality policy to fit with this demanding clientele? A pragmatic approach based on a 15 year old field experience in the wellness sector.



Sunday 15th of March 2009 - Salle Passy Back to top


10.30 am – 11.10 am Conference

Mistakes not to be made

By Siska von Saxenburg – Author of “ABC du Spa”, co-founder of guidespa.com and proguidespa.com

Real approach towards success can be reached step by step by going through our mistakes (and mostly others’ mistakes, as it is always easier to criticize than build!). This is particularly true when speaking of spa creation during which each and single mistake can be prejudicial…especially on a financial plan!

11.15 am – 11.55 am Round table

Online treatment cares booking

By Vincent Courgibet – General director of MSII International,
David Lawton – General director of Res@win,
Hervé Colly – General director of ADN-informatique
And Florence Poli – Spa manager, Plaza Athénée (Paris)

Marketing trick, new selling channels, or real revolution in the distribution of treatment cares? We need to separate IT management and online booking. Even if both lead to an appropriate company management, strategy to be applied is slightly different.

12.00 pm – 12.40 pm Conference

Profitable spa thanks to treatment cares

By Lucia Rapetti – Founder of Laboratoires MGS Lucia Rapetti
And Sylvette Panec – Spa Manager, Thalasso-spa de Sylt (Germany)

Not only a prerequisite to upgrade hotel offer, hotel spa concept can be turned into a profitable item by proposing very technical and added value cares to become real assets when picking a hotel.

12.45 pm – 01.30 pm Conference

Spa management: urban or hotelier, spa changes with times

By Ida Delam – Founder of Six & Spa by Ida Delam
And Laurence Rey – Founder of Spa Terra Nostra

They have tested out. Product lines and cares designer, Ida Delam has firstly managed an urban mini-spa before opening Six & Spa by Ida Delam in a 4 star hotel in 2008. Conversely, Laurence Rey did her training in the palace hotels (Ritz, Meurice) before setting up an urban spa in Pau. Crossed experiences… not that easy.

02.30 pm – 03.15 pm Round table

Economic crisis: an asset for your activity?

By Julien Patty – Creator of Deep Nature Spa
And Bertrand Thierry – Co-founder of Themae

Tragedy for some, the crisis can be source of opportunities for a spa. Needless to add that perfect command of your concept, natural flair for trends and enhanced action towards your clients are significant. Decrease your prices is not always the best solution…

03.20 pm – 04.10 pm Round table

Hands free treatments: high profitability for connoisseurs

By Bertrand Vaillant – Director of Hydro-Jet France,
Shogoro Uemura – General director of Iyashi Dome,
Hélène Theraud – Marketing & administration manager of Sybaritic,
Ethel Mollet – Director of Hem Diffusion
And Jean Coutinho – Marketing director of Ibbiza

The French market is fully focusing on sense of touch: 80 % of the requested cares in spa are massages. Often neglected, hands free cares allow to increase profitability provided them to be integrated harmoniously in the treatment menu. Indeed, beyond proven efficiency of some of hands free treatments (medical study in support), the most significant is the staging… In the end, a great profitability…

04.15 pm – 05.10 pm Round table

Integrate a wellness offer in hotels

By Charles Luthi – Director Corporate / Student Relations Institut Management Hôtelier International, President of IMHI Alumni,
Silvie Alric – Marketing director of Hilton Hotels Corporation,
Thierry Dechaux – Hotel director, La Villa Maillot****
And Neils Jacob – Marketing director, Four Seasons ‘s Spa

The easy way for a hotel: Consider the wellness offer as a basic business unit following the example of a shop. And so, create a spa funding outstanding installations. Alas, this solution is strictly reserved to palaces and luxurious hotels. Hopefully, we can find various original solutions, implementing a new know-how, focusing around care and service.

05.15 pm – 06.00 pm Conference

Spa market in 2009-2010

By Waldi Kugler – Founder of Spa Austria,
Ingo Schweder – Founder of Spatality (USA)
And Helen Coulon – Development director of Buddha Bar Spa (Evian, France)

Review: Worldwide trends and concepts to be reproduced in Europe.



Monday 16th of March 2009 - Salle Passy Back to top


09.30 am – 10.10 am Demo

Cosmetic products original from the sea

By Nicolas Rossow – Vice-president of B.Rossow & Cie

Marine products, which are a 100% natural, all have their position into the protocol of spa cares. Originally from Canada, the marine clay of Manicouagan and the salt of Saskatchewan will be exposed at the time of this demonstration, besides their various practices and beneficial effects.

10.15 am – 10.55 am Conference

Socio-beautician: profession in process, profession with future

By Christine Castillo – President of the National trade Union of socio-beautician,
Danièle Dubroca – President of the socio-beautician federation,
Anne Debacq – Director of the Beauty Paris Academy School
And Karine Moncla – Director of Joffre School

The socio-beautician activity has finally been recognized! Its index card, elaborated in collaboration with the National trade union of socio-beautician (SNSE) and the health minister, exists and is now classified among the other professions of the public hospitality function. From now on, the actual competences of socio- will be able to evolve towards a superior qualification, which is the psycho-socio-beautician. Significant progress will be presented in detail on this occasion.

11.00 am – 12.00 pm Round table

Spa development: the role of brands

Round table conference leaded by Roland Buffet – Editor of Cabines magazine,
With Jean-Claude Bozou – Export director of Institut du Spa,
Guillaume Widehem – Commercial director of Payot,
Muriel Degret – Training director of Décléor and Carita,
Éric de Tourtier – Sales director of Cinq Mondes,
And Johanna Baillet – Spa by Algo manager, Algotherm

The choice of creating a well-being area or to transform a beauty salon into a spa must be a decision thought with maturity and preparation. The concept, service, quality and diversity of cares will indeed have to satisfy the clients’ expectation always more demanding. The brands’ role in this transitional coaching will be the centre of the round table conference.

01.00 pm – 01.40 pm Conference

Give added value to a center

By Jean-Eric Knecht – Director of Gontard Elégance

The success of a spa centre is based on a strong identity but also on the quality and performing cares of the clients. The quality service applied, is becoming a very important value-added of centres. All points will be discussed, reception, property, but also the knowledge of every customer’s habits and tastes, indeed, nothing will be neglected…

01.45 pm – 02.25 pm Demo

Well-being and Pilates methods

By Didier Pescher – Director of Leaderfit

Pilates have become one of the most practiced disciplines, not just by the general public, but also by professionals. This tendency is now taking more and more spaces in fitness centers. Presentation and demonstration of a technique directly deriving from this fashion method, which approach the coordination of all muscles and allows an improvement of the essential functions of physical and daily well-being (strength, balance, coordination, flexibility).

02.30 pm – 04h10 pm Demo

New: the “Tip Top” modeling

By Morgane Chéoux – Trainer and spa consultant

Especially on the occasion of the Mondial Spa & Beauté exhibition, a consulting and training team has established a protocol of new body modelling. Dynamic and sparkling, thanks to the tonic percussions it includes, it involves revitalization (thanks to an activity based on energetic meridians) and relaxing care (thanks to the stretching, swaying, undulating pressure). An invitation to relaxation and relief, to be discovered…

03.15 pm – 03.55 pm Conference

Make care a multi-sensorial experience

By Thierry de Beaurepaire – Development director of Evo2lution

The American company EvO2lution has developed and licensed an original diffuser combining a stimulating effect of oxygen with the beneficial effects of essential oils, which are added to fresh fruit cocktails, in particular of floral water. A detailed presentation of an innovation of this concept combining pleasure and efficiency will take place during the conference.

04.00 pm – 04.30 pm Show

Show: Once upon a time, a woman

By the Act Academy School of professional make-up and hairstyle studio

Students of the Act Academy School of Lille will associate in exclusivity their knowledge on make-up and hairstyle in order to present to the visitors of Mondial Spa & Beauté, their most beautiful realization. “Once upon a time a woman” will be the theme of their representation.
A staging and production drawn from Thierry Mugler universe.


Important :
Monday 16th of March 2009 will showcase a sole day of Spa & Beauty conferences.